Re-Opening Guidelines

​Dear Client:  
Now that  Governor Baker has officially allowed us to open for business on, Tuesday, May 26th, we are preparing to get back to work doing what we love! It is important that we each do our part to mitigate any health risks and therefore we are working diligently to prepare our space, our operating procedures and our policies, to ensure our safety and operate within our state’s guidelines. 
Please see below details on how we will be operating until further notice. These “new norms” will have to be a joint effort on both of our parts and as challenging as some of these new policies may seem, we have to abide by them in order to safely operate. We ask that you please empathize with our situation and respect these guidelines for the benefit of all those whom we come in contact with. 

Ensuring Your Safety: 


Safety Preparation: As we prepare to welcome our guests back into our space, we want to share with you what we’ve been doing to ensure a safe and healthy environment for all of us. We have deep cleaned, wiped down and sanitized all key contact areas and surfaces. Below is a detailed summary of additional precautions we’ve taken.


Reception Area:

• Discarded any non-essential items that will help reduce touch points and client interactions like, magazines, hair books, etc.
• Disinfected reception area, phones, computers, door handles, etc..
• All take home product will be served by our Salon Coordinator, please let them know what you'd like. (The Displays will be covered) 
• Thoroughly cleaned our Take-Home area, including all shelving & displays.

Styling Stations: We’ve cleaned and disinfected…

• Station counters – Shears
• Mirrors
• Styling tools
• Brushes and combs
• Rolling carts
• Drawers and storage containers
• Products on station and any common products 
• Styling chair and headrest

• All appliances used 
• All products, containers and product storage
• All single use items will be new and properly stored in containers
• Multi-use product containers will have single use applicators, with applicators properly stored prior to using. 
• Beverage (coffee, teas, water, etc) will be removed. It will be offered at a later date once we've received full operational approval. 

Restrooms:

• Cleaned & disinfected all surfaces
• Replaced paper goods
• Added hand sanitizer

Laundry:

• Cleaned all linens in the salon following our state regulations
• Dried all linens properly, with no moisture or dampness remaining
• Properly stored all linens in a closed, covered cabinet

Shampoo Bowls:

• Removed, properly cleaned & disinfected all components of the bowls
• Scrubbed the bowls with soap & water & rinsed completely before putting back together all parts 
• Disinfected the bowls
• Ensured all single use products are new   

New Operating Safety Precautions: Per government regulations, we will be abiding by a number of new operating procedures to ensure a safe and healthy environment for all of us. Please see below what to expect when you come in for your next appointment.

• Government Regulations
• PPE Requirements
• Team Safety Requirements
• Operating Sanitation Guidelines
• Service Limitations
• At-Station “Express Check-Out” & Rescheduling
• Being Welcomed Into The Salon
• Client temperatures will be taken upon arrival.
• Face masks must be worn at all times. 
• Please wait outside or in your vehicle upon your arrival and call the salon so that we can ensure we are meeting the capacity requirements of our facility. 
• Only client's will be permitted to enter our facility due to capacity and safety regulations, please do not bring any family or friends to your appointment.
• Our coat room and changing room will not be available until further notice. 

New Operating Hours:


Considering our high client demand of back-logged client appointments and the government’s required social distancing restrictions, we will now be offering modified working hours until further notice. We are working diligently to schedule all clients appropriately in an effort to accommodate each of you. 


Monday & Friday :    8:30AM – 6:00PM
Tuesday - Thursday : 8:30AM  - 8:00PM
Saturday :                7:00AM -  5:00PM
SUNDAY :                  8:30 - 4:00PM




Each of our clients are of utmost importance to our business. We have had to update our scheduling policy at this time with consideration to our extreme client-demand, the limited volume of clients whom we are able to service due to our government’s required social distancing and sanitation guidelines, additional expenses that we are now incurring to perform services, and evaluating which services have the most revenue impact ensuring our ability to keep our doors open during this difficult time. 
Therefore, we are prioritizing all back-logged client appointments in the following order. If you had an appointment scheduled before we were forced to close our operation or you’ve attempted to book an appointment during our closure, we will be contacting you to reschedule your appointments, feel free to reach out to us as well. You can call or text 508-520-7828.


Express Check-Out & Rescheduling: During the final stages of your service, we will prepare your ticket and your stylist’s recommended Take-Home products to present to you at the Styling station. We will take your credit card from you to process your ticket at our reception desk. We will package up any items for you to take home, bring you’re receipt for signature and your belongings for an expedient checkout. We can assist you to reschedule during this time, direct you to our digital booking options, or follow up with you to book your appointment in an effort to minimize the number of people in the reception area for safety precautions.


Direct Shipping: We are now offering direct shipping of your favorite professional hair care products to your home. We can take your order and payment at the time of your service or remotely and will have these items shipped to arrive at your home. You will incur a minimal shipping fee. 

You are still able to take advantage of FREE SHIPPING until this Saturday, May 23rd, 2020. Click below to shop now and save.